Ecommerce experience design
Customer journeys, product discovery, navigation and checkout optimisation.
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05 / SMART ECOMMERCE
Smart Ecommerce
Ecommerce development for Sri Lankan retailers, connecting product discovery with clear payment options, delivery information and customer support.
Explore packagesTHE OPPORTUNITY
Make every shopping moment count.
An online store should work beautifully for customers and practically for the team running it. We connect the two.
WHAT WE CAN BUILD
The right tools
for the job.
Every engagement is scoped to your business. These are some of the capabilities we can bring together.
Storefront development
Shopify, WooCommerce or custom storefront builds according to requirements.
Custom ecommerce platforms
Tailored capabilities where business workflows need more than a standard store.
Platform integrations
Payments, inventory, fulfilment, ERP and customer data connections.
Commerce migrations
Structured planning for content, product data, redirects and launch readiness.
Retention & optimisation
Product merchandising, analytics, lifecycle flows and measured improvements.
WHAT GOOD LOOKS LIKE
Built for
real life.
We start with the outcome and work backwards to a practical scope, measured decisions and a clear handover.
- Shopping journeys with clearer paths to purchase
- Better alignment between storefront and operations
- Scalable technology choices suited to the business
- A staged roadmap for growth and optimisation
OUR PROCESS
From question
to momentum.
01 / 04
Discover
Understand the people, problem, goals and constraints.
02 / 04
Define
Prioritise the strategy, experience and delivery plan.
03 / 04
Create
Design, build, test and refine with clear checkpoints.
04 / 04
Evolve
Launch thoughtfully, learn from use and improve.
PACKAGES / SRI LANKAN RUPEES
Your next store starts here.
Compare store packages by catalogue size, design depth and integrations. The right platform and payment provider depend on your business and settlement requirements.
All figures are in LKR. Package scope, billing frequency, any minimum term, support duration and applicable taxes are confirmed in your written quote.
Ecommerce packages
From a focused first catalogue to a more connected shopping experience.
GET STARTED
Ecommerce Starter
Launch your online store quickly with essential Shopify or WooCommerce setup.
LKR 232,000
Published package price · request a quote
Enquire about this planCore inclusions
- Up to 10 products added
- Pre-designed ecommerce theme setup (Shopify or WooCommerce)
- Mobile-optimized design
- Basic payment gateway setup, subject to provider eligibility
- Shopping cart & checkout configuration
More package details
- Basic SEO setup (meta titles, image alt text)
- 1 update/quarter (products or content)
- Email support
BUILD MOMENTUM
Ecommerce Growth
Optimize conversions and scale operations with advanced product setups.
LKR 464,000
Published package price · request a quote
Enquire about this planCore inclusions
- Up to 50 products added
- Semi-custom design with branding integration
- Product categories & filters
- Payment + shipping configuration (with rates & zones)
- Blog setup + email subscription form
More package details
- Speed & mobile performance optimization
- Monthly backup & site health check
- 1 hour/month for edits or product updates
- Priority email support
GO FURTHER
Ecommerce Pro Suite
Fully custom checkout funnels and headless ecommerce for high volumes.
LKR 930,000
Published package price · request a quote
Enquire about this planCore inclusions
- Up to 100 products added (bulk import option included)
- Fully custom design + UI/UX enhancements
- Advanced filters, wishlist, upsell features
- Multiple payment integrations, subject to provider eligibility
- Sales tracking tools + analytics dashboard setup
More package details
- Email marketing integration (Mailchimp, Klaviyo, etc.)
- SEO optimization for all product pages
- Google Analytics + Meta Pixel integration
- Security, speed & backup system
- 2 hours/month of ongoing updates/support
- Priority support (Email + Chat + Video calls)
Budget for the full scope.
Domain, hosting, platform plans, premium themes, apps, payment processing and courier charges are separate unless the quote states otherwise. Product photography, copywriting and additional uploads need their own scope.
Before we start.
Confirm payment gateway eligibility for your Sri Lankan business before selecting a provider. Catalogue limits refer to products added during setup. Checkout customisation, headless architecture and ongoing support must be explicitly agreed.
DELIVERY / OWNERSHIP / SUPPORT
Know what you receive.
The selected package and written statement of work define your commitments. These service conditions apply alongside the general project terms when incorporated into your agreement.
Deliverables, source files and maintenance conditions
Deliverables
Specify the platform, theme/custom design, initial product count, variants, categories, payment path, shipping zones, tax configuration, checkout, transactional emails and included integrations. Initial uploads are not unlimited catalogue management.
Acceptance tests should cover an agreed test order, payment success/failure, shipping/tax calculation, stock behaviour, refunds where supported and admin handover. Data migration needs its own mapping and validation plan.
Ownership and handover
The client receives store administration and agreed configuration/product exports. Bespoke storefront/backend source is delivered where commissioned and legally transferable; Shopify or other platform software is not sold as client-owned source.
List theme/plugin/app licences, renewal costs and export limits. Client-owned payment and courier accounts remain in the client’s legal name. Platform checkout restrictions and merchant eligibility are confirmed before committing to a solution.
Maintenance and support
The build defect period covers the delivered agreed store behaviour. Patches, backups, product changes, merchandising, abandoned-cart flows and ongoing integrations require a stated maintenance/marketing scope.
Agree responsibility for fulfilment, refunds, stock accuracy, fraud checks, backups and recovery. Site support does not mean managing the client’s warehouse or customer service unless separately contracted.
Responsibilities and exclusions
The client supplies lawful product information, images, prices, tax instructions, delivery/return policies and merchant approvals. Provider approval and settlement decisions cannot be guaranteed.
Platform fees, processing charges, courier fees, paid apps/themes, photography, subscriptions, tax/legal advice and additional uploads are excluded unless listed. Do not provide raw card data to the agency; use the approved payment provider flow.
Shared source-code and licence rules · Cancellation and refunds · Defect correction and support
Need a different fit?
Combine services or scope a custom project. We will confirm deliverables, exclusions, milestones and fees before work begins.
Package prices referenced from Icon Global Digital’s published packages, reviewed 6 November 2026. Expanded or different scope may change the quote.
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COMMON QUESTIONS
A few things
worth knowing.
The right choice depends on catalogue size, operational complexity, integrations, budget, ownership and growth needs. We recommend after discovery.
Integration is possible when the systems expose suitable interfaces. We review APIs, workflows and data ownership before confirming scope.
Migration planning includes URL mapping, redirects, metadata, testing and monitoring, but rankings and traffic cannot be guaranteed.
START SOMETHING GOOD
Let’s make
your next move.
Bring us a challenge, a sketch or a fully formed brief. We’ll help define the next useful step.
Tell us about your project